Terms and Conditions

  1. General Provisions
    1. These Terms and Conditions together with Privacy Policy and any other Website’s documentation are intended to provide information on A4GAMERS, provide to Users the rules on acceptable behaviour on the Website and to establish basic guidelines for persons dealing through the Website.
    2. Website is an online venue that provides video game enthusiasts with a safe space to connect and purchase various gaming related content. quan đến trò chơi.
    3. Please note that the Website is a store that offers legitimate accounts and a lifetime warranty for the accounts sold.
    4. For avoidance of doubt:
      1. sales carried out through the Website to ensuring a smooth and safe experience for Users;
      2. these Terms and Conditions set out contractual relationships between A4GAMERS and Users, in relation to A4GAMERS administering the Website;
      3. these Terms and Conditions do not govern the terms of use for receiving and making payments through the website. Instructions for making payments through the Website can be found here. These instructions are an integral part of the Terms and Conditions.
  2. Definitions
    1. Account – an account which gives a possibility for the User to use Services provided in the Website and get all of the benefits from it.
    2. Digital Content – digital content which has the activation code and can only be used after it is activated on the User’s computer platform
    3. A4GAMERS – JSC A4GAMER CORP COMPANY LIMITED, with its registered office at 162 Chu Van An, Dam Ha District, Quang Ninh Province, Viet Nam
    4. Privacy Policy – rules that set personal data and privacy protection processes that are applied by A4GAMERS.
    5. Service – one of the services which are provided by A4GAMERS as described in these Terms and Conditions.
    6. Terms and Conditions – this set of rules that determines the rights and obligations of Users and A4GAMERS and the terms regulating the use of the Website.
    7. User – a natural person who acts in relation to these Terms and Conditions for the purposes other than their trade, business, craft, or profession (i.e., consumer), and has registered an Account on the Website and (or) has an intention to purchase Digital Content by using Services provided by A4GAMERS.
    8. Website – a website which is made available on the Internet under the address: www.a4gamers.com.
  3. Applicability of these Terms and Conditions
    1. Users hereby agree to and accept these Terms and Conditions, including the Privacy Policy, in its entirety and without any reservations. Acceptance of these Terms and Conditions is a necessary condition for rendering Services.
    2. For avoidance of doubt, these Terms and Conditions are also applicable to any anonymous users that enter the Website and by entering, such persons accept these Terms and Conditions, Privacy Policy and any other Website’s documentation.
    3. Users who are prohibited from using the Website due to regulations of the respective state or regional restrictions, including the country/region of current residence of the User and place of use of services, are hereby asked to refrain from using the Website.
    4. Each User confirms that they are at least 16 (sixteen) years old or have reached the age under respective country’s laws which allows them to assume responsibility for obligations emerging from contractual relations and has a full capacity to take legal actions. Also, each User confirms that there are no restrictions under respective country’s laws for them to use Services provided by A4GAMERS.
    5. A4GAMERS has the right to make changes and modifications to these Terms and Conditions, including the right to draw new provisions and withdraw the old ones, at its own discretion, unilaterally and at any time by announcing the amendments of the Terms and Conditions on the Website. By further using of the Website and the Services, Users confirm being bound by all changes to these Terms and Conditions. The amendments of the Terms and Conditions come into effect in 10 (ten) days after the announcement on the Website unless it is explicitly stated otherwise.
    6. Users may enter into additional separate agreements with A4GAMERS. In case of any conflict between the provisions of these Terms and Conditions and such additional agreements, the provisions of additional agreements shall prevail unless explicitly provided otherwise in the said additional agreements.
    7. A4GAMERS communicates with Users by sending e-mails, through the Website Account’s electronical system by leaving notices to them, or through distribution of notices via communication channels within other services. Users unconditionally consent to receive communications electronically and agree that all agreements, notices, disclosures and other communications that A4GAMERS electronically provides shall meet any legal requirements of such communication in writing.
  4. Service Fees
    1. Unless expressly provided otherwise, A4GAMERS collects its commission and any other possible fees from the prices determined by the A4GAMERS in relation to each transaction.
    2. Using the Website, creating an Account and buying Digital Content through the Website is free of charge for the Users. However, Users may be charged for additional services contracted from A4GAMERS via the Website. To the amount of the fees for such additional services A4GAMERS may add the amount of Value Added Tax (VAT) at the rate applicable at the User’s place of residence on the territory of the European Union which is related to VAT obligations in conformity with the Community Law, in particular Art. 58 of Council’s Directive 2006/112/WE and the Implementing Regulations No 282/2011 and 1042/2013.
    3. Users are solely responsible for paying fees and taxes relating to their use of Services available on the Website. Users are particularly responsible for paying due taxes, fees or other due amounts required in connection to the contracts entered into via the Website on their own. In any case A4GAMERS shall not be responsible for settling such fees and taxes. If a certain payment method shall fail or an invoice is overdue, A4GAMERS reserves its right to demand payment by way of another method of payment including all possible additional costs of such method.
    4. Whenever A4GAMERS provides Services to any person who is considered to be an entrepreneur, such person acknowledges and agrees to account for any due Goods and Services Tax (GST), VAT, Sales Tax or any similar tax via the applicable reverse charge mechanism.
  5. Accounts
    1. A person who wants to access all Services provided on the Website must register and create an Account. However, an Account is not necessary in order to purchase Digital Content via the Website. Registration proceeds by filling in all the necessary information into a registration form which can be found on the Website. The person will be asked to submit their username, email address, password and other information. In order to complete registration, the person will have to accept Terms and Conditions and Privacy Policy and any other Website documentation, if any. Failure to provide any information which, in the sole discretion of A4GAMERS, is required in order to verify any such new User (regardless if such information is expressly indicated in these Terms and Conditions), may be considered as grounds for refusal to proceed with the registration and (or) grounds for suspending or terminating registered Account.
    2. Each User is obliged to disclose their place of residence. Users are hereby informed that A4GAMERS may use tools to detect the localization of computer network device (and the connection) as regards the country of origin from which the registration is performed. A4GAMERS may refuse to set-up the Account or suspend or terminate such in case the place of residence indicated by the User differs from the results of verification made by A4GAMERS, in particular by localization of computer network devices (and the connection), as regard the country of origin from which the Website is accessed. Each User is entitled to set up only one account, unless expressly agreed otherwise on a case-by-case basis. For avoidance of doubt, Users must not use VPN connection during the use of Website, unless expressly agreed otherwise on a case-by-case basis.
    3. As per its internal procedures A4GAMERS may from time to time carry out KYC procedures and request from its Users and Vendors presentation of proper documents and information related to their identity and activities within the Website. Such may include User’s identification documents as well as various Vendor’s documentation, confirming Vendor’s legal status, registered address, authorization to represent the Vendor, VAT identification number and other data that may be necessary in a given case. Failure to provide such documents and information within the term set by A4GAMERS may constitute the reason to refuse registration and (or) be the grounds for suspending or terminating an already registered Account.
    4. Following correct registration on the Website by the User, they are provided with an access to the full functionality of the Website after entering their login and password.
    5. Registration on the Website by the User is equivalent to such person having read, understood and accepted these Terms and Conditions in full, including the Privacy Policy and any other Website’s documentation, and having consented to the processing by A4GAMERS now and in the future, of personal data transferred to A4GAMERS during the Website registration process. Regardless of the abovementioned, a person who has not registered with the Website and has not obtained an Account, is also regarded as having accepted these Terms and Conditions, the Privacy Policy and any other Website’s documentation, from the moment they choose to use any of the functionalities of the Website.
    6. At any time if A4GAMERS believes that the Account is at high risk of making damage to any person, A4GAMERS has all the rights to suspend the use of the Account by restricting access logging into the Account, withholding transactions and etc. After the risk is eliminated (in the sole discretion of A4GAMERS), A4GAMERS shall reactivate the Account. In the situation where the manager of an Account violates law or these Terms and Conditions, A4GAMERS has the right to terminate the Account. A4GAMERS shall be entitled to suspend or terminate the use of the Account provided that in the opinion of A4GAMERS any other circumstances occur which may result in risk to any person or breach of laws.
    7. Users are responsible for reasonable care of their Account and they must ensure that their e-mail address is up to date. A4GAMERS is not responsible for situations where Users do not receive information because of their negligence.
    8. In the situation where A4GAMERS decides that the Website must be modernized or it is having technical problems, A4GAMERS has the right to restrict the possibility of logging into Accounts or using respective Services or even general access to the Website.
    9. Users acknowledge that giving away login details of their Account to another person could cause damage to A4GAMERS or third persons. Users are liable for securing that type of information and in the case where they fail to ensure that, Users are responsible for eliminating all caused damage.
    10. The Account is made available to the User by A4GAMERS free of charge and allows them to use the Services offered through the Website, which is possible from any place in the world via the Internet network.
    11. Services (or any other functionalities incorporated into the Website) may differ between different countries or regions. A4GAMERS does not provide any guarantee to the effect that a service or functionality of a certain type or reach will be available for all Users. A4GAMERS reserves the right to restrict, decline or create another level of access relating to the use of Services (or any other functionality incorporated into the Website) for different individual Users.
    12. Accounts are also created for Vendors. In order to start selling via the Website the Vendor must contact A4GAMERS by filling up the registration form and providing the requested documents and information. After successful registration, A4GAMERS shall create an Account and shall provide the Vendor with the login details, that later may be changed by the Vendor.
    13. In case of any violations of these Terms and Conditions and the applicable laws by the Vendor, A4GAMERS reserves the right to suspend or terminate the Vendor’s Account.
    14. Notwithstanding the above, the Account of the Vendor may also be suspended or terminated if it is noticed that the Digital Content put on sale violates third party intellectual property rights or had already been used.
    15. Users and Vendors shall not use other Accounts and will not make their Accounts available to other User or any third parties. The above shall not apply to the Vendors’ making their Account available to the persons duly authorized to act on their behalf as well as their employees, authorized by the Vendor to use the Account. To the extent permitted by law, A4GAMERS shall be exempted from any liability against Users and Vendors related to such violating this provision. For avoidance of doubt, Users and Vendors shall assume all liability for actions and outcomes of actions of persons whom they provided with the access to their Account.
    16. Both Users and Vendors are obliged to keep their registration data up-to-date and swiftly inform A4GAMERS on any changes of such data.
  6. Terms and Conditions of Use
    1. In accordance with these Terms and Conditions, A4GAMERS grants Users a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Services provided by A4GAMERS. Such license is strictly limited to functionalities of the Website and does not extend to any licences to Digital Content. For avoidance of doubt any licences to Digital Content may only be granted upon discretion of their owners or other authorized persons.
    2. Users are bound not to abuse A4GAMERS Services and only use it as it is established by law and these Terms and Conditions. Inappropriate use of Services could cause negative effects to A4GAMERS or third persons and if Users violate the terms of use of Services, they are responsible for eliminating all caused damage.
    3. All rights not expressly granted to the Users in these Terms and Conditions are reserved and retained by A4GAMERS or their owners, licensors, suppliers, publishers or other authorized persons.
    4. Any intellectual property objects such as any texts, graphic materials, interactive functions, logos, photographs, files, software on the Website, except for those uploaded, transmitted, made available, published by Users and Vendors, as well as the selection, organization, coordination, compilation of the materials and the general outline and nature of the Website constitute intellectual property of A4GAMERS. They are protected by copyrights, trademarks, patents, industrial design rights and any other rights and provisions, including international conventions and property rights. Any such rights are reserved for A4GAMERS. Any trademarks, marks and trade names constitute A4GAMERS property.
    5. Unless with written express A4GAMERS consent, Users are allowed to: duplicate, copy, download, disseminate, sell, distribute or resell any services, information, texts, graphics, video clips, sounds, screenplays, files, databases or lists whatsoever available on or via the Website nor use them otherwise. It is forbidden to retrieve the Website content systematically to create or compile, either directly or indirectly, a collection, compilation, database and catalogue (by using robots, search engines, automatic or manual devices) without express written permission of A4GAMERS. The use of any content or materials available on the Website for purposes not specified in the Terms and Conditions is prohibited, especially any use, publication, copying in any form – whether electronic, mechanic, photographic or other (All Rights Reserved).
    6. Users are obliged to read and accept Terms and Conditions and Privacy Policy, as well as any other Website’s documentation, in order to ensure the protection of their personal data uploaded through the Website. By using the Site, each User consents to conform with the Terms and Conditions relating to privacy protection and personal data protection defined in the Privacy Policy.
    7. A4GAMERS is allowed to provide Users hyperlinks on the Website (i.e., banners, channels) with access to the content, products or services offered by other providers leading them to the websites of such providers. A4GAMERS is not liable for the certainty, accuracy or trustworthiness of information submitted by mentioned providers. A4GAMERS recommends reading all documents on sites of such providers.
    8. Users including, but not limited to, confirm and state that they:
      1. will not publish any improper or faulty information which may be harmful to A4GAMERS, other Users, third persons;
      2. will not upload or spread any information on the Website which could violate laws, contractual agreements or third persons’ rights. Such potentially sensitive information could be copyrighted material, personal data, trade secrets and other;
      3. will not impersonate another person or entity, whether existing or fictional, or falsely maintain to be related to any other person or entity, nor access other User’s Accounts, nor provide any false information which could mislead A4GAMERS, other Users;
      4. will not attempt to hack, modify, disable or affect in any other way the Website or challenge its security;
      5. will not use the Website for any other purposes than as it is intended to be used considering the purposes of A4GAMERS Services;
      6. will not try to collect any personal data which is being held at the Website system without the consent of particular data subject and will not offend or deceive other Users;
      7. will not use the Website for any illegal purposes or for violating any laws, including provisions relating to copyright, intellectual property rights and other property rights protection;
      8. will not try to interfere with the Website’s activity or prohibit other Users from using the Website (or making it difficult to use);
      9. will not transfer for remuneration nor in any other way make available for remuneration part or whole of their Account;
      10. will not make transactions with money from illegal or undisclosed sources.All the actions mentioned above include attempts of performing one of them or creating circumstances for such actions to materialize.
    9. By posting or publishing their own materials on the Website or by any other distribution of such to A4GAMERS, Users within the scope permitted by the laws grant an irrevocable, permanent and free of charge license for A4GAMERS to use these materials, including, but not limited to, present, transmit, distribute, reproduce, publish, duplicate, adapt, modify, translate, create content related and otherwise, in any way and for any purpose whatsoever that might be beneficial to the operation of A4GAMERS, currently or in the future. Users acknowledge and warrant to A4GAMERS that they have sufficient means and rights to ensure such license.
  7. Liability
    1. A4GAMERS liability is excluded in relation to:
      1. Users acting beyond A4GAMERS control and resulting in dealing damage (i.e., violated Terms and Conditions, Privacy Policy, applicable laws, provided access to the Account to another person or performed other actions);
      2. any adverse consequences resulting from access, use of or inability to use the Website due to reasons beyond A4GAMERS control;
      3. any actions taken by A4GAMERS in relation to Users related to infringement of these Terms and Conditions or applicable laws. Such include suspending or terminating Accounts or limiting functionality of the Website;
      4. implications of any access to data and information being reached by third persons in an unauthorised way which was not possible to track in time, unless A4GAMERS did not take reasonable actions as soon as possible to prevent the consequences, also where any adverse consequences to private data occur subject to actions and omissions of Users;
      5. any adverse consequences due to viruses, trojan horses etc. which may be transferred to the Website or through the Website by third parties, except that A4GAMERS shall ensure that all the reasonably available measures are taken to remove such threats;
      6. laws or any third-party rights infringed by Users, in particular in relation to any damages caused to third parties by Users as a result of violating copyrights, industrial property rights, etc., in particular for any demands in relation to the transmission, distribution, publication, offering, presentation of data to which the third persons have the claims or rights to the Digital Content;
      7. transaction of purchase being not completed because of the technical problems in one of the proposed payment methods on the Website;
      8. purchased Digital Content not working in a way that it should be;
      9. Users submitting false or untrue statements, information, assurances and data subject to the Terms and Conditions, Privacy Policy and any other Website’s documentation;
      10. any form of damage caused by Users because of their non-performance or improper performance of Terms and Conditions, Privacy Policy or other documents of the Website, as well as any rights and obligations towards each other.
    2. A4GAMERS cannot reasonably ensure that Users have the full capacity to perform any Sale Contracts concluded on the Website. Users and Vendors are solely responsible for the performance of their Sale Contracts.
    3. To the fullest extent permitted by law, all services provided by A4GAMERS on or via the Website are made available on an AS IS, IF AVAILABLE, and WITH ALL DEFECTS basis, and A4GAMERS hereby expressly declines all warranties, including but not limited to any warranty of condition, quality, durability, functioning, reliability.
  8. Events Outside A4GAMERS Control
    1. A4GAMERS will not be liable or responsible for any failure to perform, or delay in performance of, any of A4GAMERS obligations under these Terms and Conditions that is caused by an Event Outside A4GAMERS Control. An Event Outside A4GAMERS Control is defined below in Section 8.2.
    2. An Event Outside A4GAMERS Control means any act or event beyond A4GAMERS reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
    3. If an Event Outside A4GAMERS Control takes place that affects the performance of A4GAMERS obligations under these Terms and Conditions:
      1. A4GAMERS will contact the affected Users as soon as reasonably possible to notify such;
      2. A4GAMERS obligations under these Terms and Conditions will be suspended and the time for performance of A4GAMERS obligations will be extended for the duration of the Event Outside A4GAMERS Control.
  9. Complaints
    1. If Users have experienced any violation of their rights caused by A4GAMERS Services provided in Terms and Conditions and/or Privacy Policy, they have the right to file a complaint. The complaint must be sent to A4GAMERS by the Website’s help centre.
    2. In case the User has complaints about the Digital Content purchased, they may file a complaint to the help centre functionality available on the Website.
  10. Termination
    1. Users can terminate the agreement with A4GAMERS by removing their Account from the Website. It can be done by submitting the request at their Account’s system. A4GAMERS deletes the Account within 7 (seven) days after the day the request was submitted. During this period, the respective User has the right to cancel the removal of the Account.
    2. During the period of agreement termination, the User cannot create another Account on the Website.
    3. A4GAMERS can terminate such an agreement by deleting the User’s Account or blocking its access to the Website. The access can be blocked if there are any suspicions about illegal actions and it can last until the circumstances disappear or become eliminated. A4GAMERS deletes the User’s Account in situations where they grossly violate Terms and Conditions, Privacy Policy, laws or other documents.
    4. A4GAMERS may temporarily restrict or suspend access to User’s Account if its security is compromised in any way or if significant violations of this agreement or the law are discovered (if A4GAMERS does not terminate the agreement because of this).
  11. Final Provisions
    1. Privacy Policy and any other Website’s documentation are integral part of these Terms and Conditions and bind all Users.
    2. Without the permission of A4GAMERS, Users have no right to transfer their obligations, claims or rights to third persons. Users agree that A4GAMERS shall have the right to transfer its rights and obligations arising from the agreements to third persons. A4GAMERS will inform of such transfer on the Website.
    3. If any provision of these Terms and Conditions is held to be illegal, invalid or unenforceable by a court or arbitral tribunal, the other provisions of these Terms and Conditions will remain in full force and effect. Any provision of these Terms and Conditions held to be illegal, invalid or unenforceable only in part, or to a certain degree, will remain in full force and effect to the extent that it is not held illegal, invalid or unenforceable.
    4. These Terms and Conditions and the relations between A4GAMERS and Users in respect to these Terms and Conditions (including the execution, validity, invalidity, implementation and termination of these Terms and Conditions) are governed by and interpreted in accordance with the laws of the Republic of Lithuania unless the domestic law applicable to the User being a consumer provides otherwise.
    5. Except otherwise provided in these Terms and Conditions, no delay of A4GAMERS or User to exercise any right or to perform an obligation under these Terms and Conditions shall be considered as a waiver of such right or excuse from the performance of such obligation and separate or partial performance of any obligation. Separate or partial exercise of any right shall not mean that this obligation need not be performed, or this right may not be exercised in the future.
    6. All the data and information stored on the Website can be used by A4GAMERS on purpose to its functioning.
    7. Communication with A4GAMERS support proceeds through the e-mail address [email protected].
    8. Different countries’ laws may cause unavailability for some Users or Vendors to use respective services of the Website.
    9. In the event Terms and Conditions are translated into other languages and if there are differences between the English version and such translation, the English version shall prevail, unless provided otherwise or unless such apparent inconsistency arises out of a difference in legal requirements in a specific jurisdiction
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